Product Support
General FAQ (Applies to ALL apps)
Contacting Me (link at bottom of page)
First of all, I CARE!
For my first three years on the App Store, I personally answered every email sent to me. Over time with the increasing success of my apps, this grew to take several hours a day to answer emails!
This ended up having a big impact on my ability to continue evolving my apps -- fixing bugs, enhancing and adding new features. So, I have decided to try and limit the number of emails which I directly respond to.
1) The majority of questions you might have are answered in the above User Guide & FAQ's. Please read them carefully before contacting me!
2) I always appreciate feedback. If you have a suggestion for improvement or wish to see a new feature, please feel free to contact me. But understand that I cannot respond regarding what or when new features will be added.
3) I also love praise. If you just want to say thanks, please do so :)
I will always endeavor to answer your questions as quickly as possible...
Please use the contact form to get in touch with me.
Thanks so much for everything. With your financial contributions, I have been able to make this my full-time job. It is very rewarding and I hope to keep delighting you in the future!